- We securely accept payments via Visa and MasterCard.
- Our SSL Certificate is utilized to create a safe platform to ensure the optimum security of payment for our clients.
- When the order has been placed online, you will have to provide the card number and leave everything else on the SSL layer page.
- Since we do not accept checks or cash, the only form of payment is a credit or Visa card.
The items on the Site are subject to changes in prices and availability unnotified. When identified, mistakes will be rectified.
Our Website contains many items, and it is always possible that some of the products featured may not be adequately priced despite our best efforts.
Customers may request to cancel their order before it has been dispatched or before a shipping label has been created. Once a shipping label has been created or the order has been dispatched, cancellations are no longer possible. Customers may request a return after delivery in accordance with our Return Policy.
All registered users are responsible for maintaining the confidentiality of their individual accounts. By using this website, you confirm that you are legally permitted to enter into purchases and transactions in accordance with the applicable laws in your jurisdiction.
CustomJacketHouse reserves the right to accept or decline any order under specific conditions. All required information necessary for processing orders must be accurately provided when placing an order online.
At CustomJacketHouse, customer satisfaction is our top priority. We are committed to providing quality products and reliable service. Our standard shipping timeframe is approximately 07–10 working days, including 2–3 working days for order processing and 5–7 days for shipping. Tracking details are provided once your order has been dispatched. If you experience any issues with tracking, please contact us at Sales@customjackethouse.com, and our support team will be happy to assist you.
We ship globally, and every product is carefully inspected by our Quality Control Team before dispatch. We work with trusted courier partners, including FedEx, UPS, DHL, and Skynet, to ensure your order is delivered safely and securely.
CustomJacketHouse maintains transparent billing practices. Customers are charged only for the products they purchase and any applicable charges clearly displayed at checkout. There are no hidden charges, recurring payments, or subscription fees. The final payable amount is clearly shown before the order is confirmed.
We understand the importance of a seamless shopping experience. Customers can initiate returns or exchanges in accordance with our Return and Refund Policy below.
For more details, please visit our Return and Refund Policy.
If you have any questions regarding these Terms of Use, please contact us at sales@customjackethouse.com.